Canada: British Columbia Court Of Appeal Rules That Arbitration Clauses In Standard Form Contracts Are Presumptively Enforceable In The Province
In Williams v. Amazon.com Inc. (Williams),1 the British Columbia Court of Appeal distinguished Uber Technologies Inc. v. Heller (Uber),2 confirming that in British Columbia, the courts will generally respect mandatory arbitration clauses, even within a contract of adhesion in the consumer context.
Background
The plaintiff, John Williams, was a customer of Amazon.ca (Amazon) who created an Amazon.ca account in 2015. In doing so, as later confirmed by the British Columbia Court of Appeal, he contractually agreed to Amazon’s Conditions of Use. […]