The British Columbia Court of Appeal’s decision in Petty v. Niantic Inc.1 demonstrates how a tailored arbitration agreement in a standard form contract can operate to stay a class proceeding in the context of a consumer relationship. The Court of Appeal upheld the application judge’s contextual analysis, which found that an arbitration agreement in a standard form contract was neither unconscionable nor contrary to public policy.

You can also read our blog post on the companion case, Williams v. […]

In a multi-tiered dispute resolution clause, there are typically certain procedural steps, such as mediation or negotiation, that parties must fulfill before a dispute can be referred to arbitration. However, what happens if a party commences an arbitration without complying with the pre-arbitration procedures stipulated in a contract?

In CZQ and another v CZS [2023] SGHC(I) 16 (“CZQ v CZS”), the Singapore International Commercial Court (“SICC”) recently ruled that the amicable settlement process stated in a contract […]